Learn to Listen, Listen to Learn - Virtual

Description

In today’s workplace, it is easy to feel you do not have enough time to listen. But listening is not an option. It is a foundational communication skill that impacts customer satisfaction, employee engagement, employee retention, workplace civility, team performance, and quality work.

When people do not listen or feel heard, it can lead to a work an “uncivil” work environment. Harvard Business Review had an article, How Rudeness Stops People from Working Together. That article states that when employees were asked why they were uncivil at work, 25% said their employer did not provide training in basic skills they needed, such as effective listening and feedback. This workshop fills that gap by teaching the five active listening approaches, when to use each approach, and practice using the skills required to execute each form of listening.

TH!NK, LLC reserves the right to cancel any class with a full refund at any time

Learn to Listen, Listen to Learn - Virtual

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$400.00

SKU: LTLLTL-V

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    Description

    In today’s workplace, it is easy to feel you do not have enough time to listen. But listening is not an option. It is a foundational communication skill that impacts customer satisfaction, employee engagement, employee retention, workplace civility, team performance, and quality work.

    When people do not listen or feel heard, it can lead to a work an “uncivil” work environment. Harvard Business Review had an article, How Rudeness Stops People from Working Together. That article states that when employees were asked why they were uncivil at work, 25% said their employer did not provide training in basic skills they needed, such as effective listening and feedback. This workshop fills that gap by teaching the five active listening approaches, when to use each approach, and practice using the skills required to execute each form of listening.

    TH!NK, LLC reserves the right to cancel any class with a full refund at any time

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